Refund Policy
Thank you for shopping with Cheap PC Games. We aim to ensure your satisfaction with our products. Please review our refund and replacement policy below:
Refunds:
Refunds are not available for purchases made on cheappcgames.shop. All sales are final.
Replacement Policy:
If you encounter any issues with your product, we offer a replacement policy under the following conditions:
- The product is defective or does not meet our quality standards.
- The product received is not as described or differs from what was ordered.
Replacement Procedure:
- Contact our customer support team within 3-4 working days of receiving your product via email at support@cheappcgames.shop or through our website’s contact form.
- Provide a detailed description of the issue, your order number, and any relevant images.
- Our team will review your request and guide you on returning the faulty or incorrect product if needed.
- After confirming the issue, we will process the replacement and deliver the new product within 3-4 working days.
Exceptions:
Some products, such as digital downloads or items with specific usage restrictions, may not be eligible for replacement. Products damaged due to misuse or unauthorized alterations are also ineligible.
Contact Us:
For any questions or concerns about our refund and replacement policy, please contact our support team. We are committed to assisting you and ensuring your satisfaction with your purchase from Cheap PC Games.
Please note that this policy may be updated, so we recommend checking periodically for any changes.