Privacy policy

Last updated: 27 October, 2025

1. Introduction

At CHEAP PC GAMES, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

2.1 Personal Information:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely by payment partners and not stored on our servers)

2.2 Communication Data:

  • Information you provide when contacting customer support
  • Messages, form submissions, or inquiry-related communication

2.3 Cookies & Tracking Technologies:

  • Cookies, pixels, and analytics tools used to improve website performance
  • Tools used for personalization, fraud prevention, and traffic analysis

3. How We Use Your Information

  • To process and fulfill your orders
  • To verify payments and complete deliveries
  • To provide customer support and respond to inquiries
  • To improve website features, performance, and user experience
  • To send order updates, notifications, and promotional messages (if you opt in)
  • To prevent fraud, unauthorized access, or misuse of the platform
  • To comply with legal requirements and enforce our policies

4. Sharing & Disclosure

We may share your information with trusted third parties for legitimate business purposes:

4.1 Service Providers:

  • Payment gateways
  • Shipping and logistics partners
  • Email, SMS, and marketing service providers
  • Analytics and hosting services

4.2 Legal Requirements:

  • When required by law, regulatory request, or court order

We do not sell your personal information to third parties.

5. Your Choices & Rights

5.1 Marketing Opt-Out:

  • You may unsubscribe from promotional emails at any time using the “unsubscribe” link.

5.2 Access & Correction:

  • You may request access to, correction of, or deletion of your personal data (subject to applicable laws).

5.3 Cookie Controls:

  • You may disable cookies through your browser settings; note that some features may not function properly.

6. Third-Party Service Providers & Payment Gateways

We work with trusted third-party partners who assist with payment processing, delivery and logistics, hosting, analytics, and customer support. These partners receive only the information necessary to perform their services and are contractually required to protect your data.

We do not store full payment credentials on our servers; payments are processed securely by the payment provider.

7. Data Retention

We retain personal information only as long as necessary to process orders, provide customer support, comply with legal obligations, maintain accounting records, and detect or prevent fraud. When information is no longer required, it will be securely deleted or anonymized.

8. Fraud Prevention & Platform Security

To protect our customers and platform, we may monitor order patterns, transaction history, device identifiers, IP addresses, login attempts, and other signals that indicate suspicious activity. These measures are used solely for security and fraud prevention purposes.

9. Data Security

We implement reasonable technical and organizational safeguards such as SSL encryption, secure hosting, and restricted access to protect personal data. However, no system is completely secure. Please keep your account credentials confidential.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be processed in countries where our service providers operate. By using our services, you consent to such transfers in accordance with applicable laws.

12. GDPR & EEA Residents

If you reside in the European Economic Area, you have rights including:

  • Access to your personal data
  • Correction or deletion
  • Restriction of processing
  • Objection to processing
  • Data portability

To exercise these rights, contact us at the email below. We may require identity verification for security reasons.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The latest version will be available on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@cheappcgames.shop
Website: https://cheappcgames.shop