Shipping policy

1. Introduction

At CHEAP PC GAMES, we aim to provide fast, reliable, and transparent delivery for all orders. This Shipping Policy explains how orders are processed, shipped, delivered, and handled across India.

2. Shipping Coverage

We currently ship to all locations within India, including remote and hard-to-reach areas.

3. Order Processing & Dispatch

3.1 Processing Time:

  • Orders are typically processed and dispatched within 48 hours after payment confirmation.
  • Orders placed before 4 PM may be eligible for same-day dispatch, depending on product availability.

3.2 Tracking Information:

  • Once shipped, you will receive the tracking number via email.
  • You can also check order status directly on our website.

4. Delivery Timeline

Delivery time depends on location and courier availability. Standard delivery across India ranges from:

  • 2 to 9 business days for most locations.

Express delivery options may be available in select local regions for eligible products.

5. Shipping Charges

  • Free shipping is available for all orders above ₹600.
  • Orders below this value may incur a small shipping fee based on weight, size, and delivery region.

6. Packaging & Handling

All physical items are securely packed using protective materials to minimize any risk of damage during transit. For accuracy and quality assurance, each shipment is recorded during the packing process.

7. Digital Product Delivery

Digital items such as activation codes, access details, or digital licenses are not physically shipped. These are delivered to your registered email address after payment confirmation. Please ensure your email details are accurate during checkout.

8. Missed Deliveries & Reattempts

  • If you are unavailable during delivery, the courier partner will attempt re-delivery.
  • In cases of repeated failed attempts, our support team may contact you to arrange an alternative delivery option.

9. Pre-Orders & Out-of-Stock Items

If an item is listed as a pre-order or temporarily out of stock, it will be shipped as soon as it becomes available. You will receive email updates regarding expected availability and dispatch timelines.

10. Incorrect or Incomplete Addresses

Orders with incomplete, incorrect, or unverifiable address details may experience delays or cancellation. If an order is returned due to wrong address, reshipping may incur additional fees.

11. Damaged, Delayed, or Lost Shipments

  • If your order arrives damaged, please contact us within 24 hours of delivery with proof (photos/video).
  • For delayed or lost shipments, we will coordinate with the courier partner to resolve the issue.

12. Changes to This Policy

We may update this Shipping Policy periodically to reflect changes in logistics, courier services, or business needs. The latest version will always be available on this page.